AI Implementation Challenges for Nigerian SMEs Discussed

Mr. Kehind Ogundar, head of Zoho Nigeria, addressed the challenges faced by Nigerian small and medium enterprises (SMEs) in implementing artificial intelligence (AI) tools. He highlighted the necessity for SMEs to manage costs effectively while striving for growth in a challenging economic environment.

Ogundar outlined three essential strategies for adopting AI: transitioning to affordable subscription-based models to minimize upfront investments, prioritizing the development of mobile-friendly infrastructure that accommodates local conditions, and democratizing technology through low-code/no-code platforms to empower existing staff. He noted that in 2024, micro, small, and medium enterprises (MSMEs) are projected to contribute 46.32% to Nigeria's GDP, accounting for 96.9% of businesses and 87.9% of employment.

Ogundar stressed the importance of integrating AI tools to handle multiple functions and reduce operational costs. He also pointed out significant infrastructural challenges, including limited broadband access and high data costs, which hinder deeper AI adoption in Nigeria.