JAMB's CAPS Portal Down Due to Hosting Technical Failures

The Joint Admissions and Matriculation Board announced Thursday that its Central Admissions Processing System has become inaccessible to users following technical failures tied to the platform's hosting infrastructure. The outage emerged as candidates attempted to access the portal during a critical phase of Nigeria's tertiary institution admission process, with reports of access problems spanning roughly one day before the official confirmation.

JAMB attributed the disruption to problems within the hosting arrangement supporting CAPS rather than to issues originating from the Board's own systems. In its statement released Thursday, the Board indicated it had initiated contact with the hosting service provider and was engaged in efforts to restore full functionality to the platform.

CAPS serves as the centralised mechanism through which JAMB processes admissions into Nigerian universities and other tertiary institutions. The platform is used simultaneously by candidates seeking admission, higher education institutions managing their intake, and other system users involved in the admission workflow.

The timing of the outage coincides with a sensitive stage of the admission exercise, according to the Board's communications. JAMB directed its announcement to all candidates, educational institutions, and other platform users via its official social media channels.

The Board urged patience from stakeholders while technical restoration efforts continued. No timeline for the system's full restoration was provided in the available statements from the Board.