SERAP Urges Investigation of Tech Giants Over Consumer Rights

The Socio-Economic Rights and Accountability Project (SERAP) has called on the Federal Competition and Consumer Protection Commission (FCCPC) to conduct an urgent investigation into allegations against major technology companies, including Google, Meta (Facebook), Apple, Microsoft, Bing, TikTok, Amazon, and YouTube. SERAP's deputy director, Kolawole Oluwadare, highlighted concerns regarding the opaque algorithms and market dominance of these companies, which they argue undermine Nigerian media businesses and citizens' rights.

The organization has requested that the FCCPC convene a public hearing to address claims of algorithmic discrimination and data exploitation that harm consumers. SERAP emphasized that these issues are not merely economic but also human rights concerns that threaten media pluralism and privacy in Nigeria.

They warned that if the FCCPC fails to act promptly, SERAP will consider appropriate legal action to compel regulatory intervention in the public interest. The complaint was signed on February 28, 2026.