CBN and NCC Address Failed USSD Transactions in Nigeria, Collaborate to Restore Trust

The Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have joined forces to tackle the surge in failed electronic USSD transactions, causing frustration among millions of mobile users nationwide. This move follows complaints of issues like unfulfilled data activations and unauthorized deductions.

The collaboration aims to streamline digital payment channels, ensure swift refunds, and enhance network performance. Notable stakeholders, including Prof.

Chiso Ndukwe Okafor, have emphasized the urgency of resolving industry challenges and improving service quality in Nigeria's telecom sector.