Heirs General Insurance's Wole Fayemi Calls for Trust in Sector

Mr. Wole Fayemi, the Managing Director of Heirs General Insurance, addressed the need for insurance operators to rebuild public confidence and improve insurance penetration at the Insurance Conference in Lagos. He emphasized that the industry's growth relies on not only stronger capital positions but also the consistent fulfillment of promises to customers.
Fayemi stated that trust is essential in the insurance sector and must be earned through actions, such as prompt claims settlement and positive customer experiences. He highlighted that every claim settled quickly and every commitment honored contributes to strengthening confidence in the industry.
Fayemi cited Heirs Insurance Group’s claims performance as a testament to how fulfilling claims can build credibility and encourage broader adoption of insurance among the public.
Plus234Feed summary based on reporting from This Day. Read the original report below.
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