LASCOPA's Afolabi Solebo Warns Businesses on Complaints
The Lagos State Consumer Protection Agency (LASCOPA), under the leadership of General Manager and Chief Executive Officer Afolabi Solebo, has issued a warning to businesses that fail to attend mediation sessions for consumer complaints. This warning was made during Solebo's return from the 2026 International Bar Association Conference in Copenhagen, Denmark.
He urged compliance with the Lagos State Consumer Protection Law 2025, as amended, and the Federal Competition and Consumer Protection Act 2018. Businesses neglecting scheduled mediation could face sanctions, including potential sealing of their premises.
Solebo highlighted that LASCOPA has resolved over 11,000 consumer rights violation cases and recovered more than N860 million for residents in the last five years. He encouraged consumers to keep receipts and relevant records when filing complaints and reassured them of the agency's commitment to protecting consumer rights and ensuring fair business practices.
Plus234Feed summary based on reporting from Nairametrics. Read the original report below.
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