NCC Warns Nigerian Telcos to Improve Service Quality or Face Sanctions

The Nigerian Communications Commission (NCC) has issued a stern warning to telecom operators in Nigeria to enhance service quality or risk regulatory sanctions. A data-driven report by Ookla highlighted performance disparities among operators during the festive period, with Glo facing notable network challenges affecting user experience.

Airtel's strength in urban areas was acknowledged, but improvements in latency were deemed necessary for a successful transition to 5G. The report emphasized the need for urgent network enhancements to ensure consistent service delivery across the country.