Interswitch Hosts Retail Summit on Payment Innovation

Interswitch, a leading payment integration company in Africa, hosted a retail summit aimed at exploring payment innovation and the future of retail in Nigeria. The event brought together key stakeholders from Nigeria's retail ecosystem to discuss practical strategies for improving efficiency, driving profit, and enabling sustainable growth.

The theme of the summit was "Modern Retail Playbook," focusing on evolving the retail landscape and addressing persistent industry challenges, including payment inefficiencies and margin pressures. Osaser Atohengh, Vice President of Sales and Account Management at Interswitch, highlighted the importance of collaboration among industry players to unlock new value.

Chidi Okoro, a faculty member at Lagos Business School and founder of a business consultancy, delivered a keynote address emphasizing the critical role of innovation in shaping the future of retail, particularly at the intersection of physical and digital commerce. He noted that businesses must design models that reflect the realities of consumer expectations, which are evolving at an unprecedented pace.