Universal Insurance Prioritizes Youth in Workforce Strategy

Universal Insurance Plc, under the leadership of Managing Director and CEO Dr. Japhet Duru, is committed to placing youth at the core of its operations. At the BusinessToday annual conference, Duru highlighted a strategic shift aimed at having approximately 40% of the company's workforce consist of young talent by 2026.

This demographic shift is not merely a numbers game but a catalyst for the firm's modern identity, with young professionals driving the company's technology-driven initiatives. Universal Insurance has successfully rebranded itself to resonate with a modern audience, particularly the youth.

A significant outcome of this youth-led approach is the creation of ShopInsur, a digital-first product tailored specifically for small business owners, ensuring a competitive advantage. To support this initiative, Universal Insurance has implemented a robust support system designed to nurture and retain its young talent pool, which includes full sponsorship for industry certification programs.