Carloha Enhances Vehicle Ownership Experience in Nigeria

Carloha, the authorized distributor and representative of Chery vehicles in Nigeria, is redefining the vehicle ownership experience by emphasizing customer care beyond the purchase point. This initiative aligns with Customer Service Week's theme, “The Extra Mile.” Carloha introduces two key customer-care initiatives: CarlohaCare 6-6-7 and CarlohaCare Rescue.

CarlohaCare 6-6-7 offers Chery SUV and sedan owners a 6-Year Warranty on core components, 6 Years of Free Service, and a 7-Day Repair Promise with a courtesy vehicle if repairs exceed the timeframe. Felix Mahan, General Manager of Marketing at Carloha, states that customer service begins with the commitment made to customers upon choosing the brand.

Additionally, CarlohaCare Rescue provides 24-hour roadside assistance for emergencies, accessible via the 667 Rescue Number: 07000 667 667, and is temporarily available to non-Chery vehicle owners, showcasing Carloha's commitment to responsive automotive customer care.