FirstBank Wins Euromoney Awards for Banking Excellence

FirstBank, recognized as Nigeria’s Best Bank for Large Corporates and Nigeria’s Best Bank for Customer Experience at the Euromoney Awards for Excellence 2026, held recently in London, has achieved this distinction for the third consecutive year in the large corporates category. The Euromoney Awards are prestigious honors in the global banking industry, with winners selected through a rigorous analysis of financial performance, innovation, customer impact, service delivery, and strategic execution.

FirstBank reported a 55 percent increase in consumer banking revenue, rising from N443.8 billion to N687.7 billion. Its AI-enabled internet banking platform, FirstDirect, processed transactions worth over N15.4 trillion and facilitated more than five million successful transactions in 2025.

Olaitan Martins, Group Executive of the Corporate Banking Directorate, expressed gratitude for the award, emphasizing the bank's commitment to innovative solutions and customer trust. Chikaodili Adun, Chief Customer Experience Officer, highlighted the recognition as validation of their customer-centric approach through the You First initiative.