BPE's Ayodeji Gbeleyi Calls for Enhanced Service Delivery
On October 6, 2026, Ayodeji Gbeleyi, the Director-General of the Bureau of Public Enterprises (BPE), addressed public servants at the 2026 SERVICOM Day/Symposium in Abuja, emphasizing the need to go beyond routine compliance in service delivery. He urged workers to embrace reforms that genuinely address public needs and improve service quality.
The event, themed “Going the Extra Mile: Reforming Responsibly,” highlighted the importance of responsible reform that produces visible improvements for citizens. Gbeleyi stated that citizens deserve quality services and fair treatment, and he encouraged public servants to listen to feedback, simplify processes, and resolve complaints promptly.
He outlined the BPE's commitment to lawful, evidence-based reforms that enhance efficiency, transparency, and accountability. Gbeleyi called for practical commitments from the symposium participants to strengthen service standards and improve government processes, warning that minor failures in service delivery could undermine public confidence.
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