HCSF Engages Citizens on Civil Service Reform Initiatives

On Wednesday, Didi Esther Walson Jack, the Head of Civil Service of the Federation (HCSF), hosted a citizens and stakeholders engagement in Abuja, emphasizing the federal government's commitment to building an efficient and accountable civil service. In her keynote address, she described the forum as a vital platform for dialogue and understanding between the civil service and citizens.

Walson Jack highlighted the transition to a paperless civil service by December 2025 as a major milestone in the reform agenda, aimed at enhancing efficiency and transparency while eliminating delays associated with manual systems. The HCSF plans to deploy a paperless civil service portal to allow real-time tracking of official documents.

She also noted ongoing personnel audits and skill gap analyses to align workforce capacity with national priorities, capturing data from 57,000 officers. Additionally, Walson Jack outlined key welfare initiatives, including a housing loan board and a 2026 exit benefit scheme, effective January 1, 2026, providing eligible officers with 100% of their final annual emolument after ten years of service.

She expressed appreciation for President Bola Ahmed Tinubu's support for advancing civil service reform.