LASCOPA Recovers ₦26.2 Million for Consumers from Ikeja Electric

The Lagos State Consumer Protection Agency (LASCOPA) resolved 528 complaints against Ikeja Electric Distribution Company and facilitated credit adjustments and refunds totaling ₦26,243,758.75 between January and September 2026. LASCOPA received 556 complaints during this period, with 28 cases still ongoing, resulting in a resolution rate of approximately 95 percent.

Afolabi Solebo, General Manager and Chief Executive Officer of LASCOPA, reaffirmed the agency's commitment to fairness, accountability, and improved service delivery in the electricity distribution sector. Yusuf Musiliu, Head of LASCOPA’s Complaints and Mediation Department, explained that the agency analyzed complaints submitted through various channels and organized stakeholder meetings for discussions between Ikeja Electric officials and consumers.

LASCOPA holds monthly parley sessions with Ikeja Electric to address unresolved complaints. The agency encourages consumers to report billing disputes and other issues promptly and to provide supporting documents for timely resolutions.