Moniepoint Launches AI Chatbot 'M' to Empower Nigeria's Informal Economy

Moniepoint Inc, a leading payment platform in Africa, has introduced 'M', Nigeria's first AI chatbot aimed at empowering the informal economy and enhancing data-driven policy formulation. The launch aligns with the unveiling of Nigeria's second Informal Economy Report, receiving praise from government officials like Kashim Shettima and Jumoke Oduwole.

The chatbot, powered by advanced language model technology, seeks to simplify insights for policymakers, researchers, journalists, and entrepreneurs to better understand market dynamics and inform decision-making. This initiative reflects Nigeria's transition towards digital and AI-driven solutions to bridge financial knowledge gaps and support the growth of micro and small businesses.

Moniepoint's milestone coincides with its 10th anniversary, serving 10 million customers and processing 22 billion transactions monthly.