MTN Alerts Customers of Network Outage in Five States

On October 8, 2026, MTN issued a network outage alert to customers in Oyo, Lagos, Rivers, the Federal Capital Territory, and Delta states, warning of possible service disruptions. The company detected network challenges in these areas and stated that technical teams were working to resolve the issues.

However, MTN did not specify the cause of the disruptions or provide a timeline for when full service would be restored. Customers may experience interruptions to voice calls, mobile internet, and other services.

This outage coincides with MTN's compensation exercise for subscribers affected by service failures recorded between February and April 2026, which began on October 4, 2026, following directives from the Nigerian Communications Commission and the Federal Competition and Consumer Protection Commission. Eligible customers are receiving airtime credits based on their spending patterns, with amounts varying from N20 to N1,436.

MTN clarified that these credits are part of a quality-of-service compensation program, not a response to data depletion complaints.