NCAA Directs Air Peace to Compensate Delayed Flight Passengers
The Nigeria Civil Aviation Authority (NCAA) has ordered Air Peace to prepare a compensation package for passengers affected by a delayed Lagos-Enugu flight. The flight, originally scheduled for 6:45 a.m. on Monday, was rescheduled to 4:50 p.m., leaving passengers at Murtala Muhammed Airport for several hours.
This incident arose after a complaint from human rights lawyer Inibehe Effiong, who stated that the delay caused him to miss a court appearance in Enugu State. NCAA Director of Public Affairs and Consumer Protection, Michael Achimugu, indicated that the disruption stemmed from previous night’s issues and criticized Air Peace for failing to properly inform passengers about the rescheduling.
Effiong noted that he received an erroneous reminder to report for the flight at 2:01 a.m. despite the delay. Following the investigation, the NCAA confirmed that Air Peace had sent incorrect notifications and directed the airline to submit a compensation package in accordance with the Nigeria Civil Aviation Regulations 2023.
Plus234Feed summary based on reporting from Blueprint. Read the original report below.
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