PCC Reports 1.2 Million Complaints in Two Years

Bashir Abubakar, the chief commissioner of the Public Complaints Commission (PCC), announced that the agency received 1.2 million complaints over the past two years during the Nigerian Ombudsman Annual Conference 2026 in Abuja. He highlighted that this figure indicates a significant increase in the commission's activities, which has resolved 1.4 million complaints out of 1.8 million recorded in its first 50 years.

Abubakar attributed the commission's recent progress to collaborations with the Presidency, the National Assembly, and other government agencies. He called for stronger partnerships with traditional institutions to help resolve disputes and prevent them from escalating.

Senator Neda Imasuen, representing Senate President Godswill Akpabio, emphasized the need for stronger public institutions and greater accountability to promote good governance. He noted that the commission provides a channel for citizens to seek redress against administrative injustices and urged public institutions to address systemic failures to improve compliance and governance.