PCC's Bashir Abubakar Tackles 562,296 Unresolved Complaints
The Public Complaints Commission (PCC) is tackling a significant backlog of 562,296 unresolved complaints from a total of 1,281,984 cases recorded. Chief Commissioner Bashir Abubakar announced these efforts during a press briefing in Abuja.
Since his inauguration on 24 September 2024, Abubakar has implemented various reforms to enhance the Commission's ability to deliver administrative justice. The PCC is responsible for investigating complaints related to maladministration, corruption, and abuse of office.
Abubakar reported that the Commission has resolved 716,688 cases and is focused on strengthening its institutional capacity. Reforms include the creation of new directorates, increased funding, and improved resources for state offices.
The Commission has also upgraded its information technology systems and enhanced its call center for better public communication. In 2025, over 1,185 staff members were trained, with additional training sessions in 2026.
A biometric verification exercise was conducted to improve workforce management.
Plus234Feed summary based on reporting from Nigerian Tribune. Read the original report below.
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