House of Reps Demands Telecoms Explain Service Failures

The House of Representatives has summoned telecommunications operators, including MTN Nigeria, Airtel, Globacom, and Mafab Communications, to explain the persistent poor quality of network services across Nigeria. The ultimatum was issued by the House Ad Hoc Committee investigating telecommunications services, chaired by Olumide Osoba, during a public hearing in Abuja.
The operators have seven days to appear before the committee on October 28, 2026, at 2pm in Hearing Room 447 of the National Assembly Complex. They are also required to submit relevant documents regarding the decline in service quality.
Osoba expressed concern over the operators' failure to engage directly with the committee, noting that chief executives must attend to address operational challenges and service delivery obligations. Lawmaker Ibe Osonwa criticized the operators for disregarding the House, emphasizing their responsibility to the millions of customers affected by service disruptions.
Plus234Feed summary based on reporting from Punch Newspapers. Read the original report below.
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