NCC Reports N2.5 Trillion Telecom Investment Amid Complaints

The Nigerian Communications Commission (NCC) disclosed that mobile network operators have invested N2.5 trillion in network infrastructure upgrades by 2025, amid increasing public complaints regarding poor service quality, such as dropped calls, slow internet speeds, and unstable data services. Nnenna Ukoha, head of public affairs at NCC, stated that in 2025 alone, mobile network operators are expected to invest N2.13 trillion, with an additional N373.8 billion from tower companies.

The NCC acknowledged the growing public frustration over service delivery and emphasized that improving service quality remains a regulatory priority. The commission noted that the telecom sector is undergoing extensive network expansion and modernization, including the deployment of faster 4G and 5G infrastructure.

By 2026, operators are committed to upgrading 12,000 telecom sites, with nearly 3,000 already completed. The NCC also reported a gradual improvement in network coverage and average download speeds, with 4G penetration increasing from 45% in January 2024 to 54% currently.