Customs Urges Courier Firms to Resolve Parcel Delays

Deputy Comptroller Jacob Onele, the Acting Customs Area Controller of the Murtala Muhammed International Airport Area Command, called on courier companies to proactively tackle unnecessary delays in processing imported parcels. This statement was made during a familiarisation tour of courier facilities, which began at ARAMEX and included visits to UPS, FedEx, DHL, and NIPOST.

Onele was briefed on operational procedures and challenges faced by these companies, particularly regarding the Unified Customs Clearance System (B’Odogwu). Representatives from the courier companies expressed gratitude for the visit and committed to compliance with laws and regulations to support revenue generation and legitimate trade.

Onele acknowledged their cooperation and emphasized the need for improved working conditions for Customs officers at these facilities. He assured that he would address operational challenges and escalate issues beyond his authority to the Headquarters.

The tour also included visits to private hangar operators, reinforcing Onele's commitment to enhancing collaboration and operational oversight in the aviation sector.