EY Experts Advocate Responsible Agentic AI Adoption
During a virtual webinar organized by the EY Nigeria Alumni Association as part of the EY Global Alumni Week, experts discussed the responsible adoption of agentic artificial intelligence (AI). The session, themed “Leading with Confidence in the Age of Agentic AI,” featured Wilfred Mamah, Partner and Digital Transformation Services Leader at EY West Africa; Tomiwa Adefokun, Senior Manager, Technology Consulting at EY; and Ashish Bakhshi, Partner and Head of Markets at EY West Africa, with Bisi Onasanya moderating.
Mamah explained that agentic AI signifies a shift from traditional software to systems that can execute tasks and make decisions autonomously, impacting sectors like banking, insurance, and public services. Adefokun emphasized that the autonomy of AI agents should be aligned with the associated risks and potential impacts, advocating for clear boundaries on AI outcomes.
The discussion underscored the importance of governance and human oversight in the integration of AI technologies into business operations.
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