OPay's Dotun Adekunle on Tech Driving Financial Inclusion

Dotun Daniel Adekunle serves as the Chief Operating Officer and Chief Technology Officer of OPay, where he asserts that technology is crucial for advancing financial inclusion across Africa. OPay employs artificial intelligence, advanced security systems, and digital infrastructure to provide fast, secure, and seamless financial services.

The company's platform is designed to ensure that transactions are completed in seconds, with a focus on redundancy, asynchronous processing, and performance engineering. Adekunle emphasizes that customer trust is paramount, and OPay maintains over 99% availability to prevent downtimes that could erode this trust.

The company has implemented nine security features, including Large Transaction Shield and Emergency Lock, to protect customers. Adekunle also highlights the importance of cybersecurity awareness among staff and customers, stating that OPay will never request sensitive information like PINs or OTPs.