NCAA Meets Airlines to Address Rising Passenger Complaints and Unruly Behavior

The Nigeria Civil Aviation Authority (NCAA) held a meeting with domestic airline operators in Abuja to address growing passenger complaints, focusing on regulatory compliance and unruly behavior. Recent incidents, including assaults on flight attendants and confrontations with security officials, have led to increased complaints from air travelers.

The meeting aimed to ensure strict adherence to industry regulations and enhance the protection of cabin crew members. The incidents involved a female passenger assaulting a flight attendant on an Ibom Air flight and a popular musician, Wasiu Ayinde Marshal, causing disruptions on another flight.