LASCOPA Recovers ₦26 Million for Ikeja Electric Consumers

The Lagos State Consumer Protection Agency (LASCOPA) successfully recovered ₦26,243,758.75 for electricity consumers from Ikeja Electric Distribution Company, resolving 528 complaints from January to September 2026. LASCOPA received a total of 556 complaints against Ikeja Electric during this period, achieving a resolution rate of approximately 95%.

The agency emphasized the importance of consumer advocacy and regulatory intervention in addressing disputes, allowing consumers to secure redress without confrontations. Afolabi Solebo, LASCOPA's General Manager and Chief Executive Officer, reiterated the agency's commitment to fairness and transparency in the electricity distribution sector.

Yusuf Musiliu, Head of the Complaints and Mediation Department, noted that regular engagement sessions between consumers and Ikeja Electric officials facilitated the resolution of longstanding issues. LASCOPA conducts stakeholder engagement meetings with Ikeja Electric on the last Thursday of every month, encouraging consumers to report issues like estimated billing and overbilling with supporting evidence.