Ikeja Electric Announces Refunds for Meter Customers

Ikeja Electric announced that eligible customers who previously paid for their meters under the Meter Asset Provider (MAP) scheme will receive refunds via credits applied to their vending transactions during the approved refund period. Customers can monitor their refund status online using their meter or account number.

The refund dashboard will provide details such as meter cost, refund count, monthly refund amount, total refund received, last refund date, and the applicable refund token sent to the customer’s registered phone number or email. Kingsley Okotie, Head of Corporate Communications at Ikeja Electric, made this announcement during the company’s September Virtual Stakeholder Engagement.

Customers with concerns regarding their MAP refunds are advised to utilize the official complaint channels or visit their nearest office for assistance. Additionally, Ikeja Electric urged customers to avoid unauthorized electricians and report unsafe activities around its electrical infrastructure.