MTN Nigeria Apologizes for Network Disruption Impacting Services

MTN Nigeria issued an apology to its subscribers following a network disruption on Thursday that impacted calls, internet access, and other services. The telecommunications operator announced the restoration of normal operations through its official channels, advising customers still facing issues to restart their devices.

While MTN confirmed the resolution of the issue, it did not disclose the cause, duration, or number of affected subscribers. Reports from social media indicated that the disruption lasted more than five hours, affecting areas including Lagos, Oyo, Rivers, Delta states, and the Federal Capital Territory, although these claims could not be independently verified.

The outage underscored the reliance of households and businesses on telecommunications for communication and digital services. Engr. Gbenga Adebayo, Chairman of ALTON, emphasized the need for a supportive investment environment and infrastructure protection to improve network quality sustainably, citing challenges such as vandalism and unreliable electricity.