Nigerian Civil Aviation Authority Warns Airlines Over Delayed Passenger Refunds

The Nigerian Civil Aviation Authority (NCAA) has issued a stern warning to domestic airlines for delaying passenger refunds beyond 14 days, a violation of existing aviation regulations. Michael Achimugu, the Director of Consumer Protection at NCAA, emphasized the need for airlines to adhere to the stipulated refund timeframe.

The authority urged air transport users to report any violations and provide evidence for necessary action. The warning aims to prevent unfair treatment of passengers and ensure compliance with regulations in the aviation sector.