PalmPay Launches Campaign to Enhance Digital Security

On September 8, PalmPay launched the ‘PalmPay Dey For You’ campaign aimed at strengthening customer confidence in digital financial services due to increasing concerns over fraud and account security in Nigeria. Operating under a Central Bank of Nigeria licence, PalmPay is committed to protecting customer funds, with the Nigeria Deposit Insurance Corporation insuring eligible deposits.

Managing Director Chika Nwosu emphasized the importance of trust in banking, stating that customers must feel secure and supported. The campaign introduces a Security Centre with tools such as Location Guard, which allows customers to set trusted locations, and NightGuard for additional protection during selected times.

Customers can lock their accounts and cards if they lose access to their devices. The initiative also includes an expanded dispute-management system and educational content to enhance fraud awareness.

As digital transactions grow in Nigeria, PalmPay aims to ensure users can confidently utilize its security features.