House of Reps summons telecom CEOs over service issues
The House of Representatives has directed the chief executive officers of telecommunications companies in Nigeria, including MTN, Airtel, Globacom, and MAFAB Communications, to appear before it on October 28 to address the ongoing decline in service quality. This directive was issued by the House Ad hoc Committee investigating the poor quality of service and customer experience in the telecommunications sector.
The resolution came after motions were moved by Rep. Sunday Umeha and Rep. Afam Ogene, as the CEOs had previously failed to honor invitations. The committee has instructed the Nigerian Communications Commission (NCC) to ensure compliance and that the CEOs submit relevant documents by the hearing date.
Rep. Ibe Osonwa criticized the telecommunications companies for their substantial revenue generation in Nigeria while neglecting accountability to lawmakers. The committee's investigation follows ongoing concerns about service quality despite significant investments in network infrastructure, totaling N2.5 trillion in 2025.
Plus234Feed summary based on reporting from Nairametrics. Read the original report below.
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