UAE Government Introduces 8 Steps for Workplace Grievances

The UAE government has outlined a structured procedure consisting of eight steps for managing workplace grievances, which delineates the responsibilities of employees, the Grievance Committee, and the HR department. An aggrieved employee must submit a written appeal to the Grievance Committee within two weeks of receiving notification of any penalty from the violations committee.

This appeal must include supporting documents. The Grievance Committee is tasked with examining the grievance and making a decision based on established laws and regulations.

If the grievance is rejected, the committee will notify the employee, the relevant department, and the HR department, which will keep a copy of the decision in the employee's file. If accepted, the committee's decision, whether it involves canceling or reducing the penalty, will also be communicated to the same parties, with the HR department responsible for implementing the decision.