FCCPC and LASCOPA Collaborate to Protect Consumers

The Federal Competition and Consumer Protection Commission (FCCPC) has collaborated with the Lagos State Consumer Protection Agency (LASCOPA) to confront consumer exploitation challenges in marketplaces. This partnership aims to address critical issues such as price tagging, minimum labeling requirements, and return and refund obligations.

During a stakeholders’ engagement held on Wednesday in Ikeja, Mr. Tunji Bello, the Executive Vice Chairman of the FCCPC, represented by Olubumi Otti, the South West Coordinator, emphasized the importance of trust in consumer transactions, which occur daily across Lagos's diverse markets.

Bello stated that consumers must be assured that the prices displayed are accurate and that their rights to refunds or replacements are respected. He highlighted that these practices are essential for fostering confidence in the marketplace, which in turn encourages consumer spending and fair competition.

The FCCPC aims to engage businesses transparently about their legal obligations and improve compliance to protect both consumers and businesses.