JAMB Celebrates Customer Service Week with SERVICOM Focus
On 19th October 2026, the Joint Admissions and Matriculation Board (JAMB) celebrated the 2026 Customer Service Week, themed "The Extra Mile." The event aimed to enhance public service delivery standards in Nigeria's tertiary admissions process and featured a keynote address by Mrs. Helen Lawal, the Acting National Coordinator and CEO of SERVICOM. Mrs. Lawal praised JAMB's Registrar, Management, and SERVICOM Department for organizing the event and highlighted the importance of recognizing frontline staff.
She urged Ministries, Departments, and Agencies (MDAs) to adopt proactive and empathetic engagement strategies. Mr. Anthony Ogwo, representing the Federal Ministry of Education, commended JAMB's role in ensuring transparent admissions and emphasized the need for responsive service to build public trust.
The event also included goodwill messages from various education sector stakeholders, reinforcing the commitment to improving candidate experiences and public service reform.
Plus234Feed summary based on reporting from Federal Ministry of Information. Read the original report below.
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