SERVICOM Leads 2026 Customer Service Week Celebrations

The SERVICOM Office, Presidency, spearheaded the 2026 Customer Service Week celebrations across Nigeria, emphasizing the theme "The Extra Mile." On 14th October 2026, Mrs. Helen Lawal, the Ag. National Coordinator and CEO of SERVICOM, delivered addresses in Abuja and Lagos, highlighting the significance of trust, professionalism, and empathy in public service.

The celebrations included strong commitments from the Nigeria Social Insurance Trust Fund (NSITF), where Barrister Samaila Abdul, Executive Director of Administration, urged staff to embody the theme through dedication and innovation. Mr. Oluwaseun Faleye, Managing Director/CEO of NSITF, stressed the need for professionalism and empathy in serving customers.

The event also extended to the Universal Basic Education Commission (UBEC), where Mr. Rasaq Olajuwon Akinyemi, Deputy Executive Secretary Technical, represented the Executive Secretary and discussed the role of service in building strong institutions. The nationwide campaign aimed to enhance public expectations and service delivery across various Ministries, Departments, and Agencies.