LASCOPA Secures N26.24M Refunds for Ikeja Electric Customers

The Lagos State Consumer Protection Agency (LASCOPA) has successfully secured N26.24 million in refunds and credit adjustments for electricity consumers following complaints against Ikeja Electric Distribution Company from January to September 2026. A statement revealed that LASCOPA resolved 528 out of 556 complaints, resulting in a resolution rate of approximately 95 percent.

Yusuf Musiliu, LASCOPA’s Head of Complaints and Mediation, noted that the agency reviewed complaints submitted through various channels and facilitated meetings between Ikeja Electric officials and affected consumers. He emphasized the importance of formal complaint channels over self-help methods and advised consumers to provide supporting documents to expedite investigations.

LASCOPA holds monthly stakeholders’ meetings with Ikeja Electric, allowing consumers to escalate unresolved complaints. Afolabi Solebo, LASCOPA General Manager and Chief Executive Officer, reaffirmed the agency's commitment to consumer protection and transparency in the electricity distribution sector.