Streamlining Nigerian Business Operations with Custom Software

Barakat Awoyemi, owner of Lago Base Trade Company, has built a successful business with a customer base that places orders worth four million naira weekly. However, the company struggles with inefficient order management systems, relying on WhatsApp groups and spreadsheets for tracking orders.

This manual process leads to lost clients and operational inefficiencies, as critical information exists only in individual staff members' memories. The business, which generates ten million naira annually, faces risks when key personnel resign or take leave, causing operational disruptions.

Awoyemi has attempted to implement generic software solutions like Zoho and Odoo, but these systems are not tailored to the specific needs of Nigerian businesses, leading to staff abandonment of the software. A proposed solution is to develop custom internal tools designed around the company's actual operations, which would enhance inventory management, automate workflows, and ensure that the business can operate smoothly without the constant presence of the owner.