FCCPC Investigates Uber's Exit from Nigeria Operations

The Federal Competition and Consumer Protection Commission (FCCPC) has initiated an investigation into Uber's exit from Nigeria, which took effect on September 2, 2026. Tunji Bello, the Chief Executive Officer of the FCCPC, stated that the investigation will examine how Uber handled services that were not fulfilled for customers prior to its withdrawal.

The FCCPC is particularly concerned about customers who had paid for services that were left unfulfilled after Uber's decision to shut down its operations in Nigeria and Uganda. The investigation underscores the FCCPC's role in ensuring that companies comply with consumer protection obligations, especially during service discontinuation.

The outcome may lead to further regulatory actions regarding Uber's treatment of affected customers. Additionally, Uber's departure has opened opportunities for rival ride-hailing companies like Bolt and inDrive to expand their market share in Nigeria's transportation sector.