JAMB Launches Phone and Email Update Service for UTME Candidates
The Joint Admissions and Matriculation Board (JAMB) has launched a service allowing Unified Tertiary Matriculation Examination (UTME) candidates to change their registered phone numbers or email addresses on the JAMB portal. This initiative was announced through a video shared on JAMB's official X handle on September 23, 2026, following numerous complaints from candidates unable to receive result alerts or access their profiles due to lost contact details.
JAMB outlined a nine-step process for candidates to follow, which includes obtaining a sworn affidavit from a High Court, logging into the JAMB e-Facility portal, paying a penalty fee, visiting designated JAMB PTC/PRC Centres, and completing biometric verification. The service is exclusively available at these designated centres and is intended for candidates with legitimate cases of lost access.
Importantly, candidates can only utilize this service once, necessitating accurate information submission.
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