FAAN's ACHRAMS Malfunction Disrupts Lagos Airport Car Hire

Passengers at Murtala Muhammed International Airport (MMIA), Lagos, continue to experience difficulties with car hire services, primarily due to high and arbitrary charges. The Federal Airports Authority of Nigeria (FAAN) had introduced the Airport Car Hire Rank Management System (ACHRAMS) to streamline taxi operations and enhance passenger safety.

However, the ACHRAMS platform has been non-functional for an extended period, forcing operators to revert to outdated practices of soliciting passengers directly, creating disorder at the airport. Previously, taxi operators had designated mini offices for booking, but the failure of ACHRAMS has eliminated this system.

An insider revealed that the absence of the ACHRAMS app has led to operators calling out to passengers instead of providing a structured booking process. FAAN conducts annual vehicle inspections for taxi operators, with over 1500 vehicles approved in Lagos, but the current situation has undermined the intended improvements in safety and order at the airport.