Shuaib's Memoir Explores AI in Nigeria's Crisis Communication

Yushau A Shuaib's memoir recounts his experience at the National Institute for Policy and Strategic Studies (NIPSS), particularly focusing on his research project titled “Artificial Intelligence and Crisis Communication in Nigeria’s Public Sector: An Assessment.” Approved during Senior Executive Course 47, the project aimed to explore how AI could enhance crisis communication within Nigeria's public institutions. Following Shuaib's withdrawal from NIPSS, which he describes as institutional bullying, the academic support for his research collapsed, and he lost access to institutional resources.

Despite these setbacks, Shuaib's project persisted due to its significant relevance to Nigeria's crisis landscape, where misinformation often accompanies crises such as terror attacks and disease outbreaks. His study utilized Situational Crisis Communication Theory, Networked Crisis Communication Theory, and Diffusion of Innovations Theory, employing a mixed-methods approach that included surveys and interviews with communication professionals across various sectors.