Mastercard and Trip.com Launch AI Travel Booking Solution

Mastercard and Trip.com have partnered with Network International to unveil an AI-powered travel booking solution named TripGenie, designed to facilitate consumer searches, bookings, and purchases. This initiative, powered by Mastercard’s Agent Suite for Merchants, is being presented as a global first at the Arabian Travel Market.

A phased rollout and commercial launch are anticipated in early 2027. The collaboration aims to simplify travel bookings by providing AI-driven shopping experiences, including product discovery and consumer-authorized purchases.

Mete Güney, executive vice president of Market Development, EEMEA at Mastercard, stated that the partnership showcases how consumers can transact confidently with innovative solutions. Trip.com CEO, Schubert Lou, emphasized the transformation of travel into a more personalized experience.

The initiative combines Trip.com’s travel ecosystem, Network International’s acquiring capabilities, and Mastercard’s global payments network. Martin Pitcock, Head of E-Commerce and Omni-channel at Network International, noted the potential of agentic commerce to reshape consumer interactions with digital services.