Lagos State Government Urges Reporting of Online Sellers

The Lagos State Government has called on consumers to report online sellers who deliver items that do not match what was ordered. This initiative is part of the Lagos State Consumer Protection Agency's (LASCOPA) efforts to combat unfair business practices.

In a consumer awareness message released on a Monday, LASCOPA encouraged residents to take action when they receive goods that differ from their orders or fail to meet promised quality standards. The agency stated that consumers should not remain silent in such situations and urged them to register complaints against vendors who do not fulfill their obligations.

LASCOPA provided a toll-free helpline, 080 0005 2726, and an email address for consumers to report their grievances. The agency reaffirmed its commitment to consumer rights, stating, "In Lagos State, consumers are kings.".