Airtel Expands Retail Network to 4,000 Shops Nationwide

Airtel Nigeria has announced the expansion of its retail and distribution network to enhance customer access to telecommunications services and promote digital inclusion. The network now includes over 4,000 exclusive Airtel shops and more than 200,000 retail touchpoints nationwide, which consist of partner stores, channel partners, and neighbourhood agents.

This initiative allows subscribers to access SIM registration services, purchase mobile devices, recharge airtime and data, and receive customer support. Dinesh Balsingh, the Chief Executive Officer of Airtel Nigeria, stated that this expansion reflects the company's commitment to reaching customers in their localities.

Joypratip Sengupta, the Director of Sales and Distribution at Airtel Nigeria, emphasized that the distribution network is crucial for efficient customer service. The company noted that this strategy not only improves access to services but also supports job creation and entrepreneurship by providing opportunities for thousands of distributors and small business owners across Nigeria.