Passengers Denied Boarding on Air Canada Flight in Houston

Passengers traveling from George Bush Intercontinental Airport in Houston, Texas, to Montréal-Pierre Elliott Trudeau International Airport were denied boarding on an Air Canada flight due to an apparent immigration-status system problem. Affected travelers, including one with a Canadian passport, reported being stopped at the gate without an immediate explanation.

A flight attendant indicated that the issue could take "a few hours to a few days" to resolve. The passenger later learned from Air Canada that a "bug in the system" was affecting multiple travelers.

The message displayed on the airport system stated, "Unable to Board as APP Immigration Status is not OK." Speculation arose online regarding the cause, with suggestions that the Canada Border Services Agency (CBSA) may have been involved due to a security connection issue. Other travelers shared similar experiences at different airports, indicating a broader problem with the Canadian immigration system.