Lawmakers Criticize NCC for Poor Telecom Services

On Wednesday, Nigerian lawmakers expressed strong criticism towards the Nigerian Communications Commission (NCC) regarding the poor quality of telecommunications services across the country. The lawmakers described the NCC's regulatory oversight as weak, attributing the persistent issues, such as dropped calls, slow data speeds, and failed message deliveries, to inadequate enforcement of service standards.

Ahmadu Jaha, representing Chibok, Damboa, and Gwoza in Borno State, emphasized the essential role of telecommunications in Nigeria's economy and daily life, highlighting the gap between subscriber expectations and actual service delivery. He noted that high costs for telecommunications services do not align with the quality provided, leading to financial losses for users.

Additionally, Georg Ozodinobi, Deputy Minority Whip, accused telecom operators of prioritizing profits over service improvements, while the NCC was criticized for its complacency. The lawmakers called for urgent action to enhance service quality, particularly in underserved rural communities, where infrastructure development has not kept pace with user growth.