SERVICOM's Helen Lawal Advocates for Citizen-Focused Governance

On 22nd October 2026, during the Year 2026 Customer Service Week in Abuja, Mrs. Helen Lawal, the Acting National Coordinator and Chief Executive Officer of SERVICOM, called on the Independent Corrupt Practices and Other Related Offences Commission (ICPC) and the Federal Capital Territory (FCT) Pension Department to institutionalize citizen-focused governance. She highlighted that service excellence is achieved through consistent actions that exceed public expectations and urged public servants to "go the extra mile" in their duties.

During the ICPC's celebration, Mrs. Lawal praised the commission's leadership for promoting accountable public service. She explained the symbolism of the 2026 theme's logo and colors, which represent trust, human connection, transparency, and strength.

ICPC Chairman Dr. Musa Adamu Aliyu, represented by Prince Hassan Mohammed, emphasized the importance of public trust and the need for empathy in the commission's operations. Mrs. Chinenye Thelma Ani welcomed attendees and noted the ICPC's recognition as the 2nd Best Performing Public Service Agency in 2025.